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IN A NUTSHELL
This kind of interchange is facilitated by meeting the other person with a statement rather than a question. For example, in place of "What is your name?", it is decidedly more connecting to state: "My name is --; I wonder what I shall call you!" Most important, workers need to be interesting for their appearance and for things readily available in their pockets for play or other form of potential interactions. Care workers have to come across as persons rather than as agents of a program. Establishing meaningful contacts requires energy-laden outreach as well as time and space for the persons who await connections. It is essential that time is allowed to incorporate the interactive experience step-by-step. This means repeated pauses in verbal input, in the exchange of eye contacts, and in the nature of physical and spatial approachment.
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