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A digest of a discussion which
took place on CYC-Net, starting in January 1998 and added to from timew to time
A visitor to the CYC-Net web site posted the following
question
through the "Question and Answer" page:
I keep hearing so much about the centrality of "the
relationship" in the work of child and youth care friends. Are they for
real -- or is this a bit sentimental and bogus? Surely the doctor and the
plumber and the auto repairman must equally have good relationships with
their customers/clients/patients? What's so different with child and youth
care people? Jon (Jack)
Child and youth care work is relationships, that is if we are talking about
relationships that empower by integrating self, teaching, counseling, and
learning into a myriad of interactions throughout the course of the day.
Mark Krueger
The relationship is crucial because of the previous experiences of the youth
and the fact that the youth worker 'lives' with the youth daily. To me the
relationship is a key, but not the only component of the work. I am fond of
citing a trilogy of As: Attachment, Attention, and Activity. All of these are
mediated through relationship. At the same time the 3 A factors affect the
relationship e.g. an activity can serve as a focal point to develop
relationship.
Karen VanderVen
Relationship is in child and youth care work just as crucial as it is in
social work activities. I agree with Karen that the three As attach, attend,
activity are helpful structures in relationships with children and youth,
especially working with the kids who are hurt in both emotional as well as in
physical ways. However, relationships with children and youth are well reflected
in the writings of Buber and Kirkegaard, the meeting of the I and the Thou ant
the I and the It. These are complicated propositions but useful to understand
for appreciating how relationship with children and youth become crucial.
Hans Eriksson
Karen and Mark have responded to the question raised below, and I certainly
agree with their observations. I would only add two points.
First, it is precisely in the area of relationships with others that many of the
youngsters with whom we work have been most deprived; therefore, they need to
experience real, wholesome, deep relationships if they are to be able to learn
about relationships and how to relate positively to others. I think these can
only be learned meaningfully by experiencing them.
Second, a related point, the plumber, auto repairman, etc., need to relate to
others as a means to an end; for the child and youth care worker, the
relationship is an end as well as a means -- it is, in many ways, the focal
content as well as the method in the work.
Therein lies the difference, at least for me, in the role of relationships in
our work compared to the work of other fields such as mentioned by Jon.
Jerry Beker
I agree with Karen V's 3 a's and have been very curious lately about the work
that is being done to understand how relationships, skills, knowledge and self
awareness are used in context in child and youth care.
There have been a number of good studies and papers on this topic lately in the
journals. The metaphors tossed around are jazz, dance, self in action, etc. In
other words how does one use one's self skill and knowledge in a range of
circumstances, situations and activities in a manner that empowers and promotes
growth ... and conversely what are the activities that allow on the opportunity
to maximize this potential.
Personally, I've been doing a thematic analysis of relationships -- i.e., been
observing workers, analysing their stories and reflecting on my own experience
to identify themes in successful interactions. So far I'm focused on presence,
meaning, rhythm and atmosphere. For example, in successful interactions workers
are present in the moment, curious about and sensitive to the meaning of an
interaction or moment for a youth as interpreted through his or her cultural
lens, attempting to get in synch with a youth's developmental rhythms for
trusting and growing, and sensitive to the atmosphere in which the interaction
is taking place.
This, of course, is a very general description of the themes, all of which are
much more complex in meaning and practice. And a lot of fun to think about.
Mark Krueger
An understandable question -- and a short answer:
Jon partly answers his own question by pointing out how necessary it is for
people to establish relationships with others -- not only with the significant
people in their lives but also with the plumber and the garage mechanic. Young
people who come into child and youth care programmes are the very kids who have
been failed in their relationships with others, most often to the extent of
losing their own ability and confidence to establish and maintain positive and
reciprocal relationships.
Child and youth care workers like meeting people, being with people, listening
to people -- and are good at this with those who find it difficult or
threatening or hopeless. The value to the child of the relationship in child and
youth care work is simply the relating itself, the experience of being with
people who can offer a respectful, responsive and rational relationship, which
will survive the expected mistrust and testing.
The youngster gets to the point where he realises, Hey, I can do this; with
whatever imperfections, doubts and false starts, I can have a fair shot at
relating, mutually, with others -- without having to bully and dominate, or
having to submit to too high an asking price, or having to employ neurotic or
manipulative methods. Just me.
This is no quick, simple lesson for most of these kids to learn. It takes a lot
of knowledge, method, created opportunities, patience and generosity on the part
of the child care worker -- and getting them "up to speed" where they
can take this back into their real lives back home and at school. With the
significant people in their lives -- and with the plumber!
Brian Gannon
I agree with Brian. Other points to remember about the relationship A
great deal of modelling of appropriate behaviour is taking place. The child is
involved in a relationship that teaches skills of conflict resolution, caring
and problem solving.
Debra Cockerton
Another thought to add to the growing and thoughtful pile: the power in
relationship is based in very ordinary moments being exchanged, that is moments
many of us take for granted such as having someone give us somthing they took
time to think about [not just pick up a quick something that will do], knowing
when to touch and when to hold back, noticing something interesting about a
person and telling them so, asking someone to help "you" [rather than
the usual youth worker role of helping someone else], putting down what we are
in the middle of because a child/youth has approached us "now" [rather
than asking them to wait just a minute ... ], having a food fight ... Well,
that's my addition to a most critical conversation I think without
relationship, all the technique in the world is nothing but dead baggage.
Penny Parry
Jon,
Well, I can see this is a provocative question. Like Mark, I too wondered at
first if this was a serious question. Perhaps that's because a question like
this cuts, in its simplicity and directness, to the heart of the matter and
questions what we see as the very foundation of our work. My first reaction was
to say `you can't be serious' and then to move on. But I did keep coming back to
it. Because it is a question I deal with every day in my work with staff.
Whether expressed or not, it is there in many of the alternative questions I
hear:
Like, shouldn't he learn a lesson?
Or what makes him think he can get away with that?
Or why should we tolerate that behaviour?
Or How am I going to get him to do that?
At times I wonder out loud: `Are you in this relationship, or are you outside
looking in, monitoring and manipulating, but not `being' in the relationship?'
For the relationship is this thing between us, but it is also us being together.
It is us, we are it. I know, it gets kind of zen-like at this point, but let me
continue to struggle my struggle is about connectedness, by the way.
Think of a time, I might say, when you had a feeling of we-ness with
somebody. It might have been when you were dancing; or playing catch; or walking
in rhythmn down the street at these moments there
is a sense of connectedness, of moving together in harmony.
Imagine some other time when, for example, you worked on a common project with
another person, and you had a sense of `being in this together' as you both
shared the excitement, and frustrations, of trying to reach a common goal.
Or sometimes, in all our lives, we have the experience of being `at one with
somebody else' a time when there is a `fusion of joint experiencing' with
another person. Now, I'm not referring to a time when I am you and you are me,
but rather a time when we are us.
These are all times when we are `in relationship'. And the word `in' is
important here.
You see, effective youth care practice is not just about `having relationships'
but about `being in relationship' with youth; about entering into the
relationship, not just getting along with someone else but about being in the
getting along. We don't just `have' a relationship, like having a chocolate bar,
or a new TV or a shinny penny. We enter in to relationship and from within the
context of that relationship we help to facilitate change.
Now it is true that the plumber, the car salesperson and the gardner like to
have good `relations' with their clients, but they don't enter in to a
`relationship'. Effective youth care practice is not about having, it is about
being.
Jon, this is an important question for your work with young people. Because how
you frame it, influences what you do. So, good for you for asking it.
Anyway, as always, I ramble. Let me suggest a few youth care reading areas to
explore.
Mark Krueger on presence, rythmicity and relationships
Gerry Fewster on being in relationship
Henry Maier on attachments
Leanne Rose on being a youth care worker
Bill Halpin on seeing I to I
Karen VanderVen on self in activities
Edna Guttman on the fusion of self and experience
Leon Fulcher on joint experiencing
Lorraine Fox on healing through relationship.
Or even my own stuff on connected experiencing.
Finally, there was an issue of the journal of Child and Youth Care (Vol 5.2)
I think, which addressed the question of how is youth care the same as or
different than, other helping ways. It covered some of the territory which may
be of interest to you.
Thom Garfat
Dear Jon,
Thank-you for asking about relationships in child and youth care. You have
touched off one of the better dialogues on a topic in weeks.
Everyone who parents has probably become aware of the buzzword 'quality time' as
they continue the daily struggle to balance work, housework and lifework. It is
no different for cyc's who find their job descriptions becoming increasingly
burdened by more and more all the time.
Far too often, cyc's become caught up in catching up and miss the obvious that
they are there for the young people and conversely the young people are there
for them. Quality time, being in the moment, one to one, whatever one may want
to call it, that valuable time simply spent in enjoying living with the young
people is what it is all about. Strive to make such time the priority after the
other is said and done and come to see it as the reward for work well done.
Carve out such time and simply enjoy the moment at whatever activity you each
have chosen. You will find both your work and your purpose rewarded and
rewarding.
Often younger workers ask, what happens to these kids or does it ever work out?
It does and it does primarily around relationship. Chance meetings, ongoing
contact and Christmas and Mother's Day often find former young people, now
adults and often parents themselves coming forward to express appreciation and
just review old memories. If you were truly in the moment, you will find you
just go there again with that person and over your shared memories to enjoy the
best reward this work offers, a small celebration of healthy humanity.
Coincidentally, these confirmations tend to come from the very young people you
once struggled the hardest with, may have thought of giving up on and of course,
had the stongest feelings for.
In the end, this is the stuff of time and determination. Time carved out of busy
schedule, time taken to simply enjoy life on an equal basis and determination to
do both. Last week, my young people and myself sampled an eightly foot, frozen
toboggan run together. As we all faced the challenge of surviving that sucker,
each at our own levels of courage and endurance we shared lots of laughs,
emotions and a few passing boo-boos and overall a solid chunk of real quality
time which got us out of our usual skins and transformed us into survivors of
the slide and perhaps of much more besides. Such opportunities are everywhere in
your workday, seize them and go with them.
Garth Goodwin
Wow, what a great discussion about relationships--thanks Thom and Penny--I
think we're doing professional development. I'm thinking about some of those
moments and questions you raised ... cool.
Mark Krueger
Greetings! I've spent the last half hour or so catching up on the
relationship dialogue of the last week. I would like to jump into this
discussion, but would first like to try and summarize my understanding of some
of the key points raised thus far.
1) that "the relationship" is the central mediating force through
which attachment, attention, and activity can produce development (Karen);
2) that the study of themes and rhythms in relationships can reveal much about
"successful interactions" between children and youth, and those of us
who care for them (Mark);
3) that "real, wholesome, deep" relationships are precisely what is
needed for the children and youth with whom we work because of their relative
and typical deprivation in these very areas, and that in child and youth care,
"the relationship is an end as well as a means" (Jerry)
4) that the primary value of child and youth care is in "the relating
itself, the experience of being with people who can offer a respectful,
responsive and rational relationship, which will survive the expected mistrust
and testing," and that this "lesson" is complex to learn and
demanding to facilitate (Brian);
5) that "the relationship" ultimately models "appropriate
behavior" such as "conflict resolution, caring and problem
solving" (Debra)
6) that the power of "the relationship" rests not so much in that
which is extraordinary but rather in the "ordinary moments being
exchanged" between child and care giver (e.g., "noticing something
interesting about a person and telling them so") (Penny);
7) that it is the "zen-like" process of entering into and "
'being in relationship' with youth" that inevitably "facilitate[s]
change" (Thom).
From what I can tell (and I hope I didn't miss anyone or any essential point),
it seems as though everyone so far agrees that "the relationship" and
the "relational process" in particular are at the transformational
heart of child and youth care. If this conclusion is fair and accurate, I would
wholeheartedly agree. However, I would like to share an experience I recently
had that feels relevant to this discussion, and raises additional questions in
my mind.
A couple of weeks ago, I spent a day with a large group of child and youth care
practitioners and supervisors in North Carolina. Among other objectives, one
essential task of our meeting was to determine what was at the very core of
child and youth care as these individuals lived and defined it..
They said many of the same things that we are saying here (e.g., that the
ability and willingness to create healthy and healing relationships with
children, youth, and families is essential to their work). In fact, these
individuals generated a number of examples of "best" and
"worst" relationship practices in child and youth care; and it would
probably be fair to say that they considered it a given that "the
relationship" and "the relational process" were at the heart of
what they did. But, as such meetings have before, this one also revealed at
least three interrelated questions.
First, how do we best ensure that those individuals who are selected to develop
relationships with children, youth, and families are willing and able to do so
in a healthy and healing manner?
Second, to ensure and facilitate such relationships, what if anything should be
required of these individuals before they are hired and while they are on the
job?
Third, what effect, if any, would such requirements (e.g., acquiring or
demonstrating specific skills or areas of knowledge) have on a care giver's
ability to cultivate the kinds of "connected" and "being
with" relationships that we all value?
As with Jon's original question, these three may also be basic (i.e., have been
asked before, in one form or another). But, I'd be curious to hear any thoughts
from the group.
Craig Shealy
Craig,
I don't think I said it was a `zen-like process' but rather that in explaining
my idea, I said it 'gets a little zen-like' at this point, referring to the
process of explanation, not the relationship. I guess my idea was that
being-in-relationship, as a concept, is far enough removed from our normal way
of thinking about `relationship' that thinking about it this way, requires a
shift in the `how' of our thinking.
That being said, it is worth reading an old article by David Austin and Bill
Halpin, on the `I to I' relationship, where the zen-like approach to thinking
about relationships is promoted.
I am looking forward to peoples response to your questions.
Thom Garfat
Craig Shealy ended his summary of the relationship discussion so far with
three questions
First, how do we best ensure that those individuals who are selected to develop
relationships with children, youth, and families are willing and able to do so
in a healthy and healing manner?
Second, to ensure and facilitate such relationships, what if anything should be
required of these individuals before they are hired and while they are on the
job?
Third, what effect, if any, would such requirements (e.g., acquiring or
demonstrating specific skills or areas of knowledge) have on a care giver's
ability to cultivate the kinds of "connected" and "being
with" relationships that we all value?
Hi Craig,
Just some quick thoughts on your three questions.
First I think we use the best available instruments to screen individuals
entering the field to see if they have the personal attributes as well as the
capacity to develop skills to relate with children in an effective way (I know
there are lots of loaded terms in this statement).
Then I think we also interview candidates with panels of experts, child and
youth care workers who have demonstrated over a period of time the ability and
capacity to relate. Personally in my experience as a supervisor I found the
latter source a more accurate predictor. I also felt it was important to stayed
tuned in to one's gut feelings and instincts and the collective guts and
instincts of people on the recruitment team.
While on the job we develop mentoring and supervisory relationships with workers
to support them and expect that they continue to demonstrate their ability to
relate--there are any number of evaluations processes to determine how someone
is doing. I prefer the qualitative measures.
The skills of relationships and the knowledge base have been articulated in many
forums, including the Journal of Child and Youth Care, and the Child and Youth
Care Forum over the years. The body of knowledge is extensive and should be
required. Personally I believe we should work towards a minimum of a bachelors
degree with a focus on relationships. In other words, as workers are with youth
they weave as much care, learning, and counseling as possible into their
interactions with sensitivity to discovery and context. The goal of course is to
empower.
These are just a few quick thoughts, each of which can be elaborated upon with
volumes of materials and experiences--thanks for outlining the previous
discussion.
Mark Krueger
This discussion on relationships has been very stimulating and has let us to
thinking about the value, also, of written materials for all of us.
Throughout the discussion, for example, there have been references to various
articles, so we were thinking of two things.
One, perhaps we could post the occasional article from one of the Journals
on the cyc-net web site so people who were interested could access it and
read at their leisure.
To try this out we are posting Austin, D. and Halpin, W. (1987) "Seeing I
to I: A Phenomenological analysis of the caring relationship." Journal of
Child Care, Vol.3 No.3
Two, we were thinking that perhaps people who have them could send along
appropriate references and we could post them as well. They would have to be
references which were relatively easy to access for most people e.g.,
journal articles. We thought that for some people this might expand this
discussion. What do people think of these two ideas?
Brian and Thom
Greetings, Craig, and colleagues.
Thank you Craig, for your excellent summation of the various comments about
relationship. This could be the foundation of a more extensive discussion and
ultimately, publication ( sound interesting?).
I think your three points are very well taken and agree absolutely.
1. We need to do exactly what you state, ensure that those selected to form
relationships with children, etc. are willing and able to do so in a healthy
manner. The challenge will be to the whole system and context that we work in
it is not only the literal selection process, but the complex of societal
forces that shapes the agencies and programs that utilize workers and the ways
in which they are used.
2. Certainly things should be required at the time of hiring and on the job
again, going above and beyond ( that is the challenge to our future) of how much
training, pre-service and in-service should occur as important as that is.
Again the issue is both specific and systemic.
3. To me, skills and areas of knowledge ( and I believe we know what they are
for this work) enhance care giver's abilities to form relationships and 'be
with'. It gives care givers a stronger and more complex frame of reference
with which to make decisions 'in the moment' ( a kind of information retrieval
process) and presents a more enriched personality for kids to relate too, i.e.
more 'hooks' for them to anchor to.
I have NEVER been one of those who believed knowledge and skills both within the
field and out interfere with 'spontaneity' and ability to relate. ( an old
argument against training and education. Too much 'professional' education
limits spontaneity. Total nonsense to be professional in this field one
would be encouraged in use of self and would know how and why one was doing
this, and for what purpose.
Thank you again for your comments I DO enjoy hearing from you - and let's
all keep up the dialogue. Hope someone's printing it out - shouldn't be lost to
cyberspace.
Karen VanderVen
"The time has come," the Walrus said,
"To talk of many things:
Of plumbers gardeners and car sellers -
Not cabbages and kings -
And why the 'net' is boiling hot -
Does 'relationship' have wings?"
Relationships relationships -
Are they not all the same?
In toilets gardens vehicles -
Is it just another name?
Do we maybe need a manual
To establish such a claim?
"For what of us," the plumber cried,
"We plumb, we do relate,
We care, we share, we worry -
Morning early and evening late.
We answer the call of duty -
At low, low hourly rate."
"And what about our gardening?"
The gardeners shall wail -
"We plant, we weed, we nurture -
Relationship's our grail.
Our tending is so beautiful -
You can't ignore our tale."
"But don't forget our profession,"
Car salespersons will squeal.
"We do our best, honest we do -
To close for you a deal.
And when you pay a bit too much -
Your pain we truly feel."
"O Walrus," said the youth care soul -
"Let's solve this riddle now.
Whose 'relating'- whose 'relationship'
Should get a first rate bow?
What meaning are we seeking out?
Do we have the 'why' and 'how'?"
"I know, I know," a child cried,
"For I have been in care.
The folks who helped me out the most -
Were great at 'being there'.
They came so close they moved away -
Their presence they did share.
They cared, they shared, they let me grow -
They took the time to see -
They knew that in 'relationship'
They had to let me be -
They knew when I seemed different -
That it was still just ME."
But my Mom sells cars and she gardens -
And my Dad a plumber is.
And I am in 'relationship' with them both.
With no apologies to Lewis Carroll (C.L.Dodgson) or to walruses.
A slight tinge of guilt for leaving out the oysters.
Karl W. Gompf
A quick note to add to Mark's ideas on how we "get" people who are
good at relating/relationship: amongst the experts who might help plan the
hiring process and do interviews, how about some young people who have had
direct experience with what has/has not been helpful? I would be interested in
people's thoughts on this as this is an "easy" thought and a
considerable challenge to put into practice.
However, I've been spending some time recently with young people who are
involved in hiring and "no flies on them" is all I can say!
Penny Parry
The relationship discussion has intrigued me and like several others who have
jumped in to comment, I have scanned briefly and noted that I want to pay more
attention to this discussion and should come back and re-read the posting. So
last night I printed them all off (Yes, Karen, someone is doing that!). I ran
out of time to read at work and so took them home. In what I thought was a quiet
moment as dinner was cooking in the oven I grabbed them to review. As I sat down
to read, my 11 year old plunked herself in the chair opposite and started
chattering. She was quite distracting and I was REALLY interested in the ideas
that people were expressing on relationship.
However, when I hit the ideas about being present and being in the moment (not
new ones, just there on the page), I tossed the stack of papers and decided to
JUST DO IT! We had a wonderful conversation and I was again reminded of how
important we are to each other.
Later (much) I reflected on the opportunity she presented and what I learned
from our interaction. It seems to me as our field professionalizes the demands
for paper, accountability for change, focus on positive outcomes for the
children, youth and families that we work with impinge upon the nature of our
work and our relationships both with clients and co-workers. Some of the skills
demanded to do these things, are actually counterproductive to developing
relationships because they require the ability to organize, schedule, and be
systematic and I think these demands can pull us away from relationship, if we
aren't aware of how we respond to them. So, in response to Craig's questions
about ensuring people can develop relationships, I might sarcastically suggest
that we look for self-aware individuals who are disorganized, late, and avoid
paperwork. I also believe that we need to provide time for them to explore and
develop their awareness in the context of our relationship and co-worker
relationships.
As Karl's poem points out relationships are everywhere. While their essential
character may change, they are everywhere. The character of any relationship is
ever changing-as long as I attend to the relationship and the person. This is
the power of the work we do with relationship. Youth and children come to us and
try to create relationships as they know them-patterns of communication and ways
of being with each other that don't work. We work to create something different
for them and the patterns change. Trying to get these concepts across to young
people just entering the field is a challenge.
I am enjoying the discussion about the requisite knowledge, and skills, and
self-awareness that promote the ability to be in relationship. I don't think the
relationship itself is teachable, although we can tune up some skills and
knowledge to enhance it. Helping workers to know who they are and how they
interact in the world with others, being aware of themselves is fundamental
though.
Dr. Carol Stuart
In a few days, I'm going to be off-line for the next few (or four) weeks, as
Sylviane and I are off to Germany soon to meet our friends and visit the Canary
Islands together. (Thats the relationship part). Once we get there I intend
to relax, walk the dunes, snorkel the warm waters, and speak bad
Spanish, like a real tourist (that the professionalism part).
I have very much enjoyed the recent exchanges here on cyc-net. This has been one
of the most stimulating of professional exchanges on the cyc-net and I wanted to
tell all of you who participated how much I enjoyed your contributions. For
those of you who have been lurking in the luminescence of
your screen, I invite you to jump in, especially those of you who are living
this on a day-to-day basis in your work with youth, families and colleagues. Any
exchange like this can only benefit from your presence.
And we need you here on-line.
Relationships are the essence of child and youth care practice for it is within
the context of meaningful relationships that young people might have an
experience of themselves different, and hopefully more satisfying, than their
previous experiences. In the context of a caring relationship, they might find
new ways of structuring their experience of the world and the encounters they
have in it. The attention to relationship and being-in-relationship while
utilizing everyday life events for therapeutic purposes is one of the ways in
which the professional practice of child and youth care work distinguishes
itself from other forms of helping. I thank all of you who, over the past few
months, have contributed to my professional development.
On Monday, I'm going to shut off my computer (that's the vacation part). If you
all keep up this exchange, I can see where I will have a lot of fascinating
reading when I return.
Thom Garfat
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