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A Snapshot of Irish Social Care Practice and
Practitioners: Comments on a Pilot Study
Dr. C. Niall McElwee, President Irish Association of
Social Care Educators,
Head of Department of Humanities, Athlone Institute of Technology, Athlone, Ireland
nmcelwee@ait.ie and Denis Ryan, Nurse Tutor, Regional School of Mental Health Nursing, Mid Western Health Board, St. Joseph’s Hospital, Mulgrave St. Limerick, Ireland
denisryan@mwhb.ie
Abstract
Social care practice, as with other caring
occupations, forms a vital element of both the voluntary and statutory
social and health care provision systems in Ireland. Personal and
professional demographic data is notable by its absence in this field.
This study was designed to elucidate data in relation to establishing a
profile of social care practitioners in Ireland and establish issues of
professional and occupational concern within the field through the
utilisation of a self report questionnaire, developed specifically for
this study. This paper presents the descriptive data that emerged. There
was a response rate of 25% from an overall distribution of 100
questionnaires at a National Conference of social care practitioners.
The study confirms that social care practitioners are predominantly
female with an ageing profile. It further suggests that Practitioners
continue to work predominantly in residential care settings and their
work continues to be practice based as opposed to being focussed on
education policy or research. Issues of major concern currently and for
the future of social care practice as identified by the respondents in
this study are also discussed.
Introduction
This pilot study has its genesis in related research
the authors competed with three other colleagues in the area of
recruitment to caring occupations and in particular psychiatric nursing
for the Irish Department of Health and Children which was published in
the summer of 2000 (Wells, Ryan, McElwee, Forkan & Boyce, 2000). Whilst
engaged in that study it became obvious that there was a paucity of data
on social care/child and youth care practitioners also. Therefore a
small-scale pilot study was designed and undertaken to commence the
process of rectifying this deficit.
Within the broad scope of health and social
care/child and youth care provision in Ireland, the need for accurate
and current information on the profile of the workforce has been
highlighted in relation to manpower planning (McElwee, 1998a; Ryan,
1999; Wells et al., 2000; Department of Health and Children,
2000; McElwee, 2000b). Within Irish social care practice, as with other
areas of the health and social care arena, the need for such data has
been a significant concern in recent times (IASCE, 1997). The
requirement for such data was one of the primary reasons for the
initiation of this pilot study. While Canadian and North American child
and youth care literature contains extensive commentary on profiling
practitioners (Garfat, 1998), the same cannot be said of the Irish
situation. In fact, when this study commenced, there was no
centrally held data with regard to the numbers of social care
practitioners in this country, their age profile, their gender
composition, their qualifications and grading structures and their
length of employment across a range of services.
The absence of such basic and, indeed, essential data
is likely to impact on manpower and resource planning, on staff
recruitment and retention in addition to planning for undergraduate and
post graduate education and training. It could further be argued that it
reflects poorly on the emerging and emergent professional status of
social care/child and youth care practice. The lack of an accurate
profile of practitioners is all the more surprising in Ireland in that
practitioners are represented by two professional Associations (the
Resident Managers’ Association and the Irish Association of Care
Workers) and there is also in existence a dedicated Child Care Policy
Unit within the Department of Health and Children. There is now
widespread acceptance of this knowledge deficit and a concerted effort
to collate data, across a range of areas, on the profile of the Irish
child and youth care practitioner has been launched (HETAC, 2001;
IMPACT, 2001). It is hoped that this paper will contribute to the
emergent discussion on child and youth care practice in this country.
Method
This study utilised a survey design with a
convenience sampling technique. The aims of the study were to establish
a profile of social care practitioners in Ireland as well as identify
issues of professional concern to social care practice. The
questionnaire was designed to capture information on the personal and
professional demographics of respondents. It looked specifically at the
types of work areas and descriptions of respondents as well as their
employment history associated with social care work. It also sought to
establish the level of preparedness of practitioners in terms of both
their experience and academic qualifications. Additionally, it elicited
a range of responses focussing on the opinions of respondents in
relation to issues affecting the scope of professional practice and
development of social care work in Ireland. The questionnaire was
distributed to delegates attending the Annual Conference of the Irish
Association of Care Workers in Ennis, Co. Clare, Ireland at registration
(n =100). This paper presents the preliminary findings of the
study and concentrates on the descriptive data which emerged.
Results
Of the 100 questionnaires distributed, 25 were
returned making for a response rate of 25%. In terms of personal
demographics, one respondent did not either identify their age or sex.
Of those who did, the majority (16) were female and 8 males were
included among the respondents. The age of the sample ranged from 23 –
52 years with a mean age of 34.6 years (ñ =34.6 – s.d. 8.8) The
findings of the study will be outlined in relation to Employment Profile
and Issues relating to Professional Practice.
Employment Profile
The following table presents the range of titles used
(as it appears on their contract) by respondents:
|
Job title as described in contract |
Frequency |
%
|
|
Senior houseparent |
1 |
4 |
|
Acting Senior House Parent |
1 |
4 |
|
Acting Unit Manager |
1 |
4 |
|
Assistant House Parent |
7 |
28 |
|
Child Care Adviser |
1 |
4 |
|
Child Care Staff |
1 |
4 |
|
Community Child Care Worker |
3 |
12 |
|
Deputy Director |
1 |
4 |
|
Deputy Manager Child Residential Services |
1 |
4 |
|
Drugs Project Worker |
1 |
4 |
|
Houseparent |
2 |
8 |
|
Manager of Care |
1 |
4 |
|
Regional Administrator |
1 |
4 |
|
Relief Care Worker |
1 |
4 |
|
Shift Co-ordinator |
1 |
4 |
|
Team Leader |
1 |
4 |
|
Total |
25 |
100 |
Table 1 Job Titles as Per Respondents’ Contracts of
Employment
Approximately 40% of respondents have the description
‘houseparent’ included in their job description indicating that they
work within the residential child care sector. Interestingly, the data
also suggests the range of occupational settings in which social
practitioners operate in Ireland. Based on the contractual job title
which respondents have, social care practice would seem to be spread
amongst the drugs area, project work, government advisory services,
community child care and residential child care.
Nature of Current Post and Employment Issues
| |
N |
Min |
Max |
Mean |
Std. Dev
|
|
Length in current post (years) |
24 |
.50 |
21.00 |
3.4375 |
4.2562 |
Length of time in paid employment
in current post
(years) |
23 |
1.00 |
21.00 |
5.8696 |
5.3539
|
|
Social Care posts held in past 5 yrs |
19 |
.00 |
4.00 |
1.7895 |
1.0317
|
|
Number of paid posts in past 5 years |
9 |
1 |
4 |
2.22 |
.97 |
|
Length working in Social Care (years) |
25 |
2 |
20 |
9.92 |
5.42
|
Table 2 - Employment History Profile in Social Care Work
The majority of respondents (76%) reported being in
permanent employment with a relatively even distribution between those
employed in the voluntary sector (46%) and statutory services (54%). The
vast majority of respondents (96%) were in paid employment. While this
group of respondents seem to have been working in the social care area
for nearly 10 years (ñ = 9.9; s.d. 5.4), it would appear that
there is a wide range in relation to continuity in their current
employment (range = .5 to 21 years). However, the mean length of time in
their current employment is 3 years ( ñ = 3 s.d. 4.3).
Staff Turnover
Staff turnover in social care has been identified as
an issue of serious concern, both professionally and from a service
delivery perspective in several recent national reports (SSI, 2000;
McElwee, 2000b). In order to determine stability of postholders in this
field and examine the issue of turnover, respondents were invited to
identify the length of time they were working in the child and youth
care field. Among those who identified the number of paid employments
they held in the past 5 years (n = 9), the average number of
posts held was 2.2 posts. Interestingly, the average number of social
care posts held in the same time was 1.8.
Where Do Staff Work and What Do They Do?
| |
Frequency |
% |
Valid % |
Cumulative % |
|
Community child care |
3 |
12.0 |
12.5 |
12.5
|
|
Residential Care |
17 |
68.0 |
70.8 |
83.3
|
|
Other |
4 |
16.0 |
16.7 |
100.0
|
|
Total |
24 |
96.0 |
100.0 |
|
|
Unanswered |
1 |
4.0 |
|
|
| |
25 |
100.0 |
|
|
Table 3 - Work Setting
in Current Employment
Of those who indicated the work setting where they
currently practice, 71% work in residential care. The findings here
support the predictions of the National Council for Educational Award’s
(1992) Report on Social and Caring Studies, which suggested that
residential care would continue to be a major employment source.
Main Focus of Work
The main focus of work is a crucial area in terms of
deciding the elements of any education and training programme for social
care practitioners. One has to make decisions on the balance between the
theory and practice components on any module.
| |
Frequency |
% |
Valid % |
Cumulative %
|
|
Practice |
13 |
52.0 |
68.4 |
68.4
|
|
Management |
4 |
16.0 |
21.1 |
89.5
|
|
Policy |
1 |
4.0 |
5.3 |
94.7
|
|
Education |
1 |
4.0 |
5.3 |
100.0
|
|
Total |
19 |
76.0 |
100.0 |
|
|
Unanswered |
6 |
24.0 |
|
|
| |
25 |
100.0 |
|
|
Table 4 Main Focus of Work
A total of 68% of respondents indicated that the main
focus of their work was practice based as opposed to management,
research, education or other areas.
Qualifications Held
| |
Frequency |
% |
Valid % |
Cumulative % |
|
Certificate in Social Care |
2 |
8.0 |
8.0 |
8.0
|
|
Diploma in Child Care |
6 |
24.0 |
24.0 |
32.0
|
|
Diploma in Social Care |
7 |
28.0 |
28.0 |
60.0
|
|
Degree in Social Care |
3 |
12.0 |
12.0 |
72.0
|
|
Phd in social Sciences |
1 |
4.0 |
4.0 |
76.0
|
|
Diploma in Nursing |
1 |
4.0 |
4.0 |
80.0
|
|
Degree in Nursing |
2 |
8.0 |
8.0 |
88.0
|
|
Other |
3 |
12.0 |
12.0 |
100.0
|
|
Total |
25 |
100.0 |
100.0 |
|
Table 5 - Standard of Qualification
In relation to qualifications held, the majority of
respondents are educated to either Certificate or Diploma level (64%),
with most having qualifications in the areas of social care or child
care (72%). However, 36% of respondents did not hold relevant formal
qualifications. This is confirmed in relevant literature (see McElwee,
2000a).
Professional Change and Development
In relation to professional practice, respondents
were asked to indicate whether their work had changed since commencing
practice and if it had, they were invited to both rate the extent of the
change and provide some examples of change. In total, 88% felt their
work had changed. Despite the fact that 12% indicated that their
work had not changed since commencing practice, when asked subsequently
to rate the extent of change, all respondents indicated that
there was at least some change, while 60% rated the level of change as
being either ‘substantially’ or ‘totally’.
A significant finding is that despite the fact that
so many felt their work had changed significantly since commencing
practice, 56% of the group did not feel adequately prepared
for the changes they reported. This has implications for any
educational or training initiatives run by colleges, professional
associations or government departments and will be addressed in the
second Working Party Report on Social Care (HETAC, 2001).
Change and Continuity
| |
Frequency |
% |
Valid % |
Cumulative %
|
|
Service need |
3 |
12.0 |
13.6 |
13.6
|
|
Client needs |
9 |
36.0 |
40.9 |
54.5
|
|
Personal initiative |
1 |
4.0 |
4.5 |
59.1
|
|
Introduction of new techniques |
1 |
4.0 |
4.5 |
63.6
|
|
Public scandals |
7 |
28.0 |
31.8 |
95.5
|
|
Don't know |
1 |
4.0 |
4.5 |
100.0
|
|
Total |
22 |
88.0 |
100.0 |
|
|
Unanswered |
3 |
12.0 |
|
|
| |
25 |
100.0 |
|
|
Table 6 - Factors Which Most Contributed to Social Care
Change
When asked to indicate the issues which had driven
changes in social care work, a total of 41% suggested that changes were
driven by ‘client’ needs. However, 32% reported that the major issues
to drive social care practice were public scandals. This has been
identified by separate research as a determining factor in young people
choosing not to take up a career in social care (Wells et al, 2000;
McElwee, 1998a; 2001).
Two areas of virtual unanimity were the issues around
statutory registration and the expansion of social care/child and youth
care work. There was a strongly held belief that practitioners should be
registered practitioners (92%). Again, it is of note that the Department
of Health and Children aspire to statutory registration being in place
by late 2002.
A belief was expressed that the practice areas
of social care work will expand in the future (96%). Despite the belief
that social care would expand in the future, the vast majority of
respondents (77%) believed that there were barriers to that expansion.
Again, this is important in terms of in-service training and continued
professional development portfolios. We need to equip practitioners with
specific skills that are unique to social care/child and youth
care (McElwee & Garfat, 2001).
Legislation and Social Care
The final issue addressed in the survey was the
attitude of social care practitioners to legislation. More than half of
the respondents (56%) reported that they believed that legislation
either informed or enabled social care work practice.
Discussion:
A number of issues emerge from this study. It is
clear from the data that the majority of respondents were working in the
residential child care sector. However, the findings would also point to
an ageing population of social care practitioners, who are predominantly
female and operating with a wide and diverse range of job titles, which
might suggest divergent work focus within social care practice. The mean
age of the social care practitioner in this study is 34.6 years which is
older than previously found. This study also reconfirms that there are
more women than men working in the social care system if we take the
gender of responses into account. In even this small-scale study, out of
25 respondents, fifteen titles are in use, which confirms one of the
author’s results in a national study for the Irish Association of Care
Workers where over 55 titles were reported as in use (McElwee, 2000a).
Another issue to emerge was the professional
qualifications of social care practitioners. Over one third of the
sample (36%) reported that they do not have relevant formal
qualifications for the work that they are undertaking. While the issues
of top-up training and continued professional development continue to be
controversial within child and youth care practice (McElwee, 2001), they
are ones that need to be directly addressed at policy level. While it
would be unfair and inaccurate to generalise to the whole population of
social care practice nationally based on the sample size in this study,
were such findings to emerge from a more comprehensive survey, they
could not be ignored in terms of either best or safe practice.
In relation to staff turnover and post stability, the
findings suggest that turnover of staff may not be as serious an issue
as has been portrayed in the media in social care work settings. High
levels of staff turnover has been an issue that has been highlighted in
a number of instances both in the Courts and in the media and in these
instances issues of stability and continuity of staff have been
highlighted as having central importance in relation to the development
and maintenance of therapeutic relationships with vulnerable
populations.
One of the most interesting findings of this survey
relates to the near unanimity of the desire for statutory professional
registration. This strongly expressed desire has, of course, practical
difficulties associated with it in relation to possible registration
processes and requirements. Based on the findings that over one third of
the sample reported not possessing relevant qualifications for the posts
which they currently hold. It was also reported to one of the authors
that approximately 47% of the members of the Irish Association of Care
Workers were unqualified to Diploma level in March 2000 (McElwee,
2000b). This has obvious implications in relation to training and
development, and indeed establishing eligibility and qualification
criteria for registration. The other major issue of concern in relation
to professional issues to emerge from this study related to the fact
that nearly one third of respondents expressed the belief that the
activities of social care practice were driven by scandals as opposed to
being driven by the profession itself or the needs of service users or,
indeed, research.
As with any study, it is necessary to draw attention
to the limitations of the study itself. Perhaps the major limitation of
this study is the rather poor response rate with an eventual sample size
of only 25 respondents (n=25). It cannot be assumed that such a
small sample would necessarily be representative of the national
population of social care practitioners, and therefore the
generalisability of the findings are certainly limited.
It should also be noted this study has only presented the
descriptive data from this study. This relates to certain ambiguities
that emerged in relation to the structure of the questionnaire. Based on
the replies of respondents it would seem that the questionnaire would
require revision for larger scale studies.
However, despite these limitations the study does, at
least, provide a snapshot of social care practitioners attending one of
their annual national conferences. This pilot study is primarily
intended to inform interested parties and
stimulate debate related to social care practice in Ireland and abroad.
It has shown, albeit with a very small sample, that there are some
interesting developments in the social care field which need to be
addressed with some urgency. Finally, it would be recommended that
further studies be undertaken at a national level with more
representative samples.
References
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Professional Bodies and Registration Structures in the Context of a
Statutory Registration System. Dublin: DOHC.
Department of Health and Children. (2000). Workshop
on Statutory Registration for Health and Social Care Professionals.
Dublin: DOHC.
Department of Health and Children. (2001). Dublin: DOHC.
Garfat, T. (1998). ‘The effective child and youth
care practitioner: A phenomenological inquiry’. Journal of Child and
Youth Care, 12, 1-2.
IMPACT. (2001). National Study on Social Care.
Dublin: IMPACT.
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Other Name: What’s in a Name?
Annual Conference of the Irish Association of
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McElwee, C.N. (2000b). To Travel Hopefully: Views
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McElwee, C. N. (2001). Child
and Youth Care in Ireland: an Educator’s Perspective. Paper to the
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Conference. Calgary, Canada. 6th May 2001.
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