19 November
NO 1245
Conflict resolution
Conflict resolution has become associated with a structured and non-violent approach to peace. It usually involves a third-party mediator who engineers the dialogue between the two (or more) factions. This may be done in different ways, such as the twin track approach, but is always aimed at the same outcome: a better understanding of each other and a resolution of disputes. This understanding cannot be confined to the leader; it must also be developed in every aspect of the communities' relationships, both formal and informal, and at the collective and individual levels.
What is described earlier, however, requires very considerable and sustained effort on the part of governments, communities and the individual citizen. In this essay I will examine the meaning of "understanding", its importance and the structures upon which it is built.
Before one understands an argument, one cannot empathise with it and therefore the natural reaction is to discard it. By understanding the other side's view on the areas of conflict, one can progress from a situation of no-compromise ("no surrender") to a situation that, although not entirely satisfactory, lessens the reasons for hostility.
Thus, understanding leads to compromise, which has to be the essence of any peace process. Ariel Sharon, the hawkish Israeli Prime Minister, has conceded recently that "painful concessions" are to be made. This is a very important step: the realisation that, to stop the violence, sacrifices have to be made. Furthermore any compromise must be reciprocal. Both sides must be in a position where they accept that compromise is part of the structure of peace. There are few instances when any group can claim a concession and not give one in return.
"Understanding" the other party does not just mean knowing how or why it has reacted to certain matters with respect to the conflict. It means empathising with them so that their motives become clearer and your own view undergoes a personal scrutiny. If this can be achieved then the resentment felt at the inevitable compromises made can be significantly reduced.
BEN GOLDRING
Goldring, B. (2004). Conflict resolution – Towards a better
understanding. Child Care in Practice, 10, 3. 2004. pp.291-292.