Stages of Child and Youth Care Worker Development
Jack Phelan
Level 1 – The Capable Care-Giver
The basic dynamic
that drives this stage is the issue of Safety. This is a fundamental step in
professional development that lasts for 12-18 months for the new worker.
The tasks for the Level 1 worker include:
- creating a safe environment
- establishing external control where and when needed
- using rules and routines to develop predictability
- establishing oneself as a competent and trustworthy "carer"
- handle aggressive threats and interactions with youth
- handle aggression between youth
- remove aggression as a dynamic in the environment
- create strategies to establish one’s authority as an adult
- avoid using threats or coercion to control behavior.
The internal process for the new worker includes:
- feeling unsafe, overwhelmed, outside of personal comfort zone
- looking outside oneself for techniques and to imitate
- having frequent fight or flight reactions to situations
- looking for safe youth to connect with.
Supervisory strategies include:
- needing to be seen as trustworthy and safe by the worker
- model the safety and trust that the worker can achieve
- be congruent, don’t be a "Monday morning quarterback"
- minimize power struggles and coercion with the worker
- focus on how to feel safe.
Level 2 – The Treatment Planner and Change Agent
The
challenge of this stage is for the worker to let go of the comfortable skill
set that has been so useful in dealing with youth and to learn a new set of
skills that will transfer control to the youth. The use of external control
to create safety will be reduced and perhaps in some cases eliminated so
that the youth can begin to develop the self-control needed to be
successful.
The tasks for the Level 2 worker include:
- creating opportunities for youth to be independent
- relaxing external control, and eliminating punishments/consequences
- can be comfortable with the uncertainty and confusion as youths
refuse to be responsible for themselves and try to get adults to take
over and make decisions for them
- encourage experiments with choices, with the freedom to succeed or
fail
- being able to trust your judgement as you trust a youth to make good
decisions
- understanding how to use the environment creatively to challenge
youth
- use recreation and daily living experiences in a strategic and
educational way
- use theoretical knowledge and assessment concepts to create learning
opportunities for youth
- reduce the focus on negative behaviors
- become capable of doing things differently when existing strategies
aren’t working
- fine tune the program for each youth, don’t expect the same ideas to
work for everyone
- as a team member, support other worker’s creative ideas and
experiments
- do treatment planning and individual programs
- be a key worker and create relationships with youth.
Supervisory strategies include:
- encourage creative thinking, how can we let go of rules and
consequences
- develop strength based approaches that focus on the worker’s
strengths as well as the youth’s strengths
- establish a new level of learning, don’t support the reliance on
external control techniques
- support a differential view of the group, each youth needs a unique
approach, and the group changes over time
- evaluate the amount of self-control being transferred to the youth
as an indicator of success in the work being done
- support risks with the program rules and routines, don’t criticize
failed experiments.
Level 3 – The Creative, Free-Thinking Professional
The worker at this stage has mastered the basic safety and caring skills,
and has developed the ability to use relationships and the internal
motivation of the youth to create a focus on self-control.
The tasks for the Level 3 worker include:
Strategic use of life-space interviews, experiential learning and
development of competence are embedded in all of the interactions of this
worker. This worker is articulate about the treatment that is happening and
can design plans for both individuals and the group. The new challenge at
this stage is to be able to develop innovative treatment strategies and to
modify the program where needed to fit individual youth. This worker can use
the experience gained with prior youth to fit new behavior into a context
that isn’t formulaic but builds on this knowledge. This worker is convinced
of the importance of self-awareness and discusses his/her own issues as
often as the youth’s when creating ways to support change.
Supervisory strategies include:
- treating the level 3 worker as a colleague, who may want to learn
supervision skills
- assigning the job of mentoring newer workers
- expecting this worker to evaluate existing program ideas and to
suggest changes
- creating a training workshop or writing about a Child and Youth Care
skill
- re-designing a recreational program to fit youth’s needs
- creating an innovative strategy for the group or individual.
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