INTERNATIONAL CHILD AND YOUTH CARE NETWORK
24 JULY 2000
Conflict on Staff Teams
Roger Neugebauer* states that "in a creative organization the clash of ideas an opinions keeps the organization growing and improving.” He talks about the administrator's responsibility for promoting "healthy conflict".
Conflict among staff in an agency can be helpful if it ...
But not all conflict is positive, says Neugebauer. "A dispute over an organizational issue which is ignored by the director can deteriorate into acrimony and bring down staff morale. A personal feud which erupts between two or more staff members can distract participants from doing their jobs." The director must distinguish between healthy and unhealthy conflict.
|Signs of unhealthy conflict
Conflict between staff in an agency can be destructive if ...
"Aside from the harm an uncontrolled conflict does to an organization, your inability as manager to control it may lead to your overthrow, either by angry contestants of by impatient bystanders."
* Read the article:
Neugebauer, R (1992) When friction flares ... dealing with staff conflict. The Child and Youth Care Administrator, Vol.4 Number 1
This journal is now called The Child and Youth Care Leader and is a publication of Nova University. Enquires may be directed to Nova University, CAE, 3301 College Avenue, Fort Lauderdale, FL 33314, USA
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